HP Envy Business AI Laptop, 17.3" FHD Touchscreen, Intel Core Ultra 7 155H, 64GB DDR5 RAM, 2TB SSD, Numeric Keypad, HDMI, Webcam, Backlit Keyboard, Wi-Fi 7, Windows 11 Pro, Silver

Purchased this HP Envy Business AI Laptop, 17.3" FHD Touchscreen, Intel Core Ultra 7 155H, 64GB DDR5 RAM, 4TB SSD, Numeric Keypad, HDMI, Webcam, Backlit Keyboard, Wi-Fi 7, Windows 11 Pro, Grey about a week ago.My previous laptop is also a 17” HP (Pavilion) with 16 GB RAM, 512 SSD, 2 TB HD storage running windows 10. Made this purchase because my 9-year-old Windows 10 laptop is soon to be not supported for security and software updates, and it is not on Microsoft’s list of supported equipment to expect a successful upgrade.A retired graphics teacher who does pro bono design work for non-profits, I am not the consummate full-time professional. I also made the leap from Adobe CS4 (yes! 14-year-old installed software!) to Adobe CC, and frankly very nervous about the learning curve I find myself on. A lot has changed in 9 years! Basically, I quadrupled the speed and storage while decreasing the size and weight of the laptop and still have a 17” touchscreen for less money than I spent 9 years ago!This new HP Envy was built and configured by Empowered PC, the people from whom I purchased. I also purchased a Samsung 2TB t7 portable SSD directly from Amazon to copy all my files from my Windows 10 laptop to transfer to my new Windows 11. I first contacted Empowered PC to affirm that they would perform any warranty service I may need, instead of HP. Vitaliy G. reaffirmed this to be true.Vitaliy also asked me if I had any other questions, which surprised me! And I indeed was having trouble getting my Samsung t7 PSSD to work between the Windows 10 & 11 platforms, mostly because I don’t do this kind of transfer often enough to remember how. Mind you, I did NOT purchase the PSSD from Empowered PC! That was purchased directly from Amazon. Vitaliy asked me to send screenshots of both laptops when in connected the PSSD to help diagnose my problem. My frustration after a few hours of trying to figure this out on my own and NOT destroy my data that took 6 hours to copy was extremely high! Frankly, I was overwhelmed. That Vitaliy was eager to help me beyond the scope of Empowered PC’s warranty commitment was a huge relief to me!Out of the office for a couple of days, Vitaliy got back to me apologizing for the delay. Meanwhile, the wave of relief Vitaliy provided with offer of support was enough for me to calm down and realize that the biggest change I experienced with the new PSSD was that it was password protected, which was a new concept for portable drives for me, and why it was not allowing me to see what I had stored on it. Duh! All I needed to do was install the t7’s software on my new laptop. It was not asking me to reformat and risk losing my data. Voilà! That worked!Now it’s about getting my new HP 8010e printer/scanner to scan using the document feeder on the Windows 10 and 11 laptops. Haven’t asked for Vitaliy’s help for that yet, but I know that I can, if I need.Long story, but worth telling for people like me that worry if they are up for the discomfort of new learning curves, and will the company they purchase from help them succeed at that?This much I know is true: Empowered PC is a trustworthy seller of fantastically upgraded equipment at exceptional prices who not only stand behind their own products, but support their customers, too. I love my new beast of a laptop! Thank you, Vitaliy G. for all the good you do!

Why did you pick this product vs others?:The internal memory size, updated Intel processor, and Terabytes of SSD storage are what I was looking for in a new laptop. Seamless integration between the laptop and my HP G5 docking station added more ports and options for future expansion. 😎Functionality:Win11 startup time is exceptional. The 17" touch screen is sharp & responsive. The backlit keyboard feels good to the touch. I use this with an external Verbatim 27" monitor which it drives simultaneously with the internal 17" display with no issues.Laptop quality:A month in, and no complaints as to the quality of the laptop.Ease of setup:Easy to do the initial setup, however the Win11 default to put the desktop in the cloud takes a little getting use to. Also, ensure you do multiple Windows Updates as the delivered version of Win11 Pro may not be up to date with current changes from Microsoft. Migrating data and apps from the legacy HP Pavilion HPE to this laptop was done via a local cloud drive and uninstall \ reinstall of apps whose activation is governed by License Keys.Value for money:Well worth the price, as I see this as my primary PC for at least the next 10 years. This laptop is replacing a HP Pavilion HPE Tower PC (2TB HD \ 16 GB RAM \ USB 3.0) that has run Win7 through Win10 Home starting in 2009 though the end of 2025.

DO NOT BE FOOLED. THIS IS NOT AN HP LAPTOP.Do not be fooled. You are buying a laptop that is modified by Empowered PC, thereby invalidating the HP warranty.How good is the Empowered PC warranty? As good as garbage. If your laptop is broken, which mine was, Empowered PC is not interested in replacing it with a new computer or refunding you. They may give you another used laptop or will ask you to send it in for repair. I've been on the phone with them for 4 months now trying to fix it remotely, what good will it be to send it in? If they were honest, they would admit their only intention is to keep your money while selling defective products. No sense of customer service.

Great laptop! Quick shipping and setup! My old laptop died and thank God for Microsoft One Drive. Made getting back to work easy.

I have had this HP for almost 6 months. Not one issue system wise. Only complaint I have is battery life. I only get about two hours before I have to recharge. I just make sure I bring my cord. Very fast and reliable.

Really nice laptop. Super fast and nice big 17 Inch display.

A great laptop. Love the touch screen and speed! Keyboard gluids fingertips smoothly.Is heavier than other laptops